SERVICES
Four services.
All of them execution.
We are not a strategy firm that hands over a deck. Each of these is work we do and keep doing, reported monthly, at a price published on this site.
What are the four services?
Getting found in Japanese, capturing what that produces, automating the repetitive part, and teaching your team to do it themselves.
In what order do these usually get bought?
Most engagements start with AEO or CRM. The other two get added when a specific problem appears.
Nobody in Japan knows you exist → start with AEO
The bottleneck is visibility in Japanese. Adding CRM first would give you a very well-instrumented pipeline with nothing in it.AEO →
Enquiries arrive but go nowhere → start with CRM
The bottleneck is follow-up, ownership and visibility for head office. More traffic would make this worse, not better.CRM →
Two people doing the work of ten → add AI Staff
The bottleneck is capacity on repeatable work. This is common in Japan entry teams that are deliberately kept small for the first two years.AI Staff →
Tools bought, habits missing → add training
The bottleneck is that nobody uses what you already pay for. Training is the only one of the four with no minimum term — it can be a single engagement.Training →
There is no bundle discount. Combining services does not change the price of either one.
FAQFrequently asked questions
Questions about scope, sequence and what is excluded.
Q. Which service should we start with?
If nothing about you exists in Japanese yet, start with AEO. If you already get Japanese enquiries but lose them, start with CRM. If your Japan team is two people doing the work of ten, start with AI Staff. If your team has the tools but not the habits, start with training. On the first call we will tell you which one applies, including when the answer is none of them.
Q. Can we buy only one service?
Yes. Each service is sold on its own and priced on its own. There is no bundle discount, and no requirement to take a second service. The monthly services carry a 6-month minimum term; the training does not.
Q. What is not included in any of these services?
Website implementation work (HTML, CSS, JavaScript), new article writing, design production, advertising operations, outbound calling or email sending as a headcount service, data migration above 10,000 records, and 24-hour monitoring or SLA guarantees. Software licences are billed at cost and are not marked up. The full exclusion list is on the pricing page.
Q. Do these services work if we have no Japanese entity yet?
AEO and training work without a Japanese entity. CRM usually does too, though some Japanese integrations and payment methods assume a local entity or a local billing address. AI Staff depends on where your data sits and what your head office allows. Tell us your structure on the first call and we will say which parts are blocked.
Q. Who does the work, and in what language?
Our team in Tokyo. Scoping, reporting and escalation happen in English; the market-facing output — Japanese content, CRM configuration for Japanese users, conversations with Japanese vendors — is produced in Japanese by native speakers.